PRIVACY POLICY
WHO WE ARE
Here at Silver Tail Mastering your privacy is important to us whilst visiting our website. It is our policy to respect your privacy regarding any information we may collect from you across our website www.silvertailmastering.co.uk. We take your privacy very seriously. This applies to any data collected by us while you use our website.
This policy applies between the user of the website, you, and the owner of the website Silver tail mastering.
Terms and conditions
Visit our terms and conditions page at www.silvertailmastering.co.uk/terms-and-conditions to learn more.
What data we may have collected
- Contact information such as name, email, address and phone number.
- Financial information such as credit card, debit card or bank details.
What we use your data for
- To process transactions for services rendered.
- To contact you through e-mail and phone.
- To provide you with information and/or services that you request from us.
- Improve our website and services to help suit individual’s needs.
- To administer our site including troubleshooting and statistical purposes.
- To improve our site to ensure that content is presented in the most effective manner for you and for your computer.
- For security and debugging as part of our efforts to keep our site safe and secure.
- When you choose to receive marketing information.
What happens to your data
We do not share any data given to us with third parties; Data is only retained securely on our private systems.
We will keep your personal information for 10 years. Once this time period has expired we will erase any aspect of your data from our systems.
In accordance with GDPR you have certain rights:
- The right of access – you have the right to know exactly what information is held about you and how it is processed.
- The right of rectification – you are entitled to have personal data rectified if it is inaccurate or incomplete.
- The right to erasure – also known as ‘the right to be forgotten’, you have the right to have all your personal data deleted or removed without the need for a specific reason as to why.
- The right to restrict processing – your right to block or suppress processing of your personal data.
- The right to data portability – you can retain and reuse your personal data for your own purpose.
- The right to object – in certain circumstances, you are entitled to object to your personal data being used. This includes, if we use personal data for the purpose of direct marketing, scientific and historical research, or for the performance of a task in the public interest.
- Rights of automated decision making and profiling – the GDPR has put in place safeguards to protect individuals against the risk that a potentially damaging decision is made without human intervention.
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.
How do we use cookies
We use cookies in a range of ways to improve your experience:
- Understanding how you use our website.
- Security whilst you use our website.
- Remembering items in the checkout.
What cookies do we use
There are a number of different cookies policies, however our website uses:
- Functionality – we use cookies so that we recognise you on our website and remember your previously selected preferences. These could include language and location preferences. A mix of first and third party cookies are used.
- Advertising – we use these cookies to collect information about your visit to our website, The content you viewed, The links you used and information about your browser.
- Forms related cookies – when you submit data to through a form such as those found on contact pages, cookies may be set to remember your user details for future correspondence.
- Site preferences cookies – in order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
- This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
- We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work, social media sites including Facebook and Instagram will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
Changes to our privacy policy
Our company keeps its privacy policy under review and updates this policy on our website found here: www.silvertailmastering.co.uk/privacy-policy
This privacy policy was last updated on 10/06/2020.